Shipping policy

Shipping Policy

Last Updated: August 4, 2026

Thank you for shopping with us. We are committed to providing reliable shipping services and ensuring your order arrives safely and on time.

Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Processing time: 1–2 business days

  • Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Destinations

We currently ship throughout the United States.

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations unless otherwise stated.

Estimated Delivery Time

After your order has been processed, estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (when available): 2–3 business days

Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, package size, weight, and selected shipping method.

Free shipping promotions may be available on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment throughout the delivery process.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Damaged Shipments

If your order arrives damaged, please contact our customer support within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the shipping package

Lost or Delayed Shipments

While we work with reliable shipping carriers, delays may occasionally occur due to factors beyond our control, including weather conditions, transportation disruptions, or high shipping volumes.

If your package appears to be lost or significantly delayed, please contact us, and we will work with the carrier to investigate the shipment.

Delivery Confirmation

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer. If you believe your package was delivered incorrectly, please contact the carrier first. We are happy to assist whenever possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: arasbuh@gmail.com

We aim to respond to all inquiries within 24 business hours, Monday through Friday.